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chassia.com

Your business, answering customers at any hour.

chassia builds an AI assistant that knows your business: your services, your prices, your policies. It sits on your website and answers your customers in plain language, day or night, then hands you the enquiries worth following up.

Get startedSee pricing

A one-time setup fee of LKR 15,000, taken as LKR 7,500 and LKR 7,500, plus a monthly subscription of LKR 6,500. All prices in Sri Lankan Rupees (LKR).

Astrid
AI assistant · Online
An example conversation. Your assistant is set up for your business.

Built for businesses that answer the same questions every day.

If your customers keep asking you the same handful of things, an assistant can answer them for you. These are the trades it suits best, though it is not limited to them.

Shops and retail

“Do you deliver to my town?” · “Is this in stock?” · “What does it cost?”

Salons and clinics

“Are you open on Sunday?” · “How much is a consultation?” · “Where are you?”

Restaurants and cafés

“Do you have vegetarian options?” · “Can I order for tonight?” · “Do you deliver?”

Trades and services

“Do you cover my area?” · “Can you give me a quote?” · “How soon can you come?”

Classes and tuition

“When does the next batch start?” · “What are the fees?” · “Is it online?”

Hotels and guesthouses

“Do you have rooms in April?” · “Is breakfast included?” · “How far is the beach?”

An assistant that knows your business, looked after for you.

Three parts. The assistant is the product; the website is optional; the service around both is what keeps it working after launch.

The assistant

A chat assistant on your website, set up from what you tell us about your business: your services, prices, opening hours and policies. It answers your customers in their own words, and captures the details of the ones who want to hear from you.

The website, if you need one

Don’t have a website, or want a better one? We design and build it, and the assistant ships inside it. If you already have a site, the assistant goes on that instead. Website builds are quoted per project. See dev.nonames.lk or message us on WhatsApp.

The service around it

Hosting, security updates and monitoring are ours to worry about. When your prices, hours or services change, tell us and we update what the assistant knows. There is nothing for you to install, patch or maintain.

What the assistant does

  • Answers questions about your services, prices, hours and policies.
  • Works around the clock, including outside your working hours.
  • Collects a name and a way to reach them from visitors who want to be contacted, and passes the enquiry to you with the conversation behind it.
  • Always says it is an AI assistant, and never pretends to be a person.
  • Runs on your own website, in your own branding.
  • Handles 500 to 1,000 conversations a month, depending on the option you pick.

What it does not do

  • It does not take payments or process orders.
  • It does not change anything on your website by itself.
  • It does not answer for things you have not told it about; it says so and offers to put the customer in touch with you.
  • It is not a replacement for your team on anything that needs a human decision.

Questions about scope before you buy? Write to info@nonames.lk.

Three steps, and it is answering.

You are not configuring software. You are answering questions about your own business.

  1. Answer a few questions about your business

    What you do, what you charge, when you are open, how you handle returns: the things your customers ask you every week.

  2. Your assistant is built and trained on your answers

    We turn those answers into an assistant that speaks for your business, and check it against the questions you actually get.

  3. It goes live on your site

    A small piece of code goes on your website (or we put it there for you) and the assistant starts answering.

How long it takes:2 to 3 working daysfrom the day we have your answers and your setup fee.

It goes on the website you already have.

If you can paste a small piece of code into your site, your assistant works there. If you would rather not touch it, we put it there for you. Not sure? Send us your website address and we will tell you straight away.

info@nonames.lk · WhatsApp

  • WordPress
  • Shopify
  • Wix
  • Squarespace
  • Webflow
  • Custom-built sites

One setup fee, then a monthly subscription.

All prices are in Sri Lankan Rupees (LKR). Nothing is charged until you order, and you can cancel the monthly subscription at any time.

One-time setup

LKR 15,000

Paid in two parts, and the second only when your assistant is actually live.

  • when you orderLKR 7,500
  • when your assistant goes liveLKR 7,500
  • Building your assistant from your answers
  • Putting it live on your website
  • Checking it against the questions your customers really ask
Then, every month

Monthly subscription

LKR 6,500/ month

Charged every month until you cancel. Every price on this page includes taxes. Nothing is added at checkout.

What it covers: Hosting, updates, monitoring, email support, and your conversation allowance.

Conversations included: choose what suits you

More conversations1,000 a month

Clear, straightforward answers. Best if you get a lot of similar questions.

Richer answers500 a month

More detail and more nuance in each reply. Best if your customers ask complicated things.

Both options cost the same. Not sure which? We start you on richer answers, and you can switch at any time.

Get started

Cancel any time. No minimum term, no cancellation fee.Terms · Payment security · Refunds

What our clients say.

The businesses running a chassia assistant, in their own words.

We were losing enquiries every night. Now someone asks a question at 11pm, gets a proper answer, and my team just calls them back in the morning.
Nuwan PereraCeylon Spice Co.
It answers the same five delivery questions I used to answer twenty times a day. I got my evenings back, and nobody waits for a reply any more.
Ayesha FernandoBloom Florists, Nugegoda
Setup took a few days and I barely did anything. I answered some questions about my own business and they handled the rest of it.
Dinesh JayawardenaLanka Auto Parts

Questions people ask before they buy.

How soon will my assistant be live?
2 to 3 working days from the day we have your answers and your setup fee. This is a digital service: there is nothing to ship, and nothing arrives by post. We tell you the date when you order, and we tell you if anything is going to move it.
Can I get a refund?
The setup fee is non-refundable once we start work. Monthly charges are not refunded for the current month, but you are never charged again after cancelling. The full position on the setup fee and on monthly charges is set out in our refunds & cancellation policy, and it is worth reading before you order rather than after.
How do I cancel?
From your dashboard or by email. In the dashboard, the Cancel subscription button does it without contacting anyone; by email, write to info@nonames.lk from the address on your account and say you want to cancel. We stop the subscription at the end of the month you are in, and you are not charged again. There is no minimum term, no cancellation fee, and no phone call you have to sit through.
What exactly does the assistant do?
It answers your customers’ questions about your business (what you offer, what it costs, when you are open, how you handle returns) using what you have told us. When someone wants to be contacted, it takes their name and a way to reach them and passes the enquiry to you along with the conversation. It does not take payments, and it does not change anything on your website by itself.
What happens when it does not know the answer?
It says so, rather than guessing, and offers to put the customer in touch with you. That is deliberate: an assistant that invents an answer about your prices or your policies costs you more than one that admits the gap. Anything it could not answer is worth telling us about: we add it to what it knows.
Will my customers know they are talking to an AI?
Yes. The assistant identifies itself as an AI assistant, and that cannot be switched off. It is the honest thing to do and it is also the law in a growing number of places.
I already have a website. Does that work?
Yes. The assistant goes on the site you already have. If you would rather we built you a new one, we do that too, quoted per project. See dev.nonames.lk or message us on WhatsApp.
Do I need to be technical?
No. You answer questions about your own business; we do the rest. Putting the assistant on your site is one small piece of code, and if you would rather not touch it, we put it there for you.
What does it cost, and in what currency?
A one-time setup fee of LKR 7,500 when you order and LKR 7,500 when your assistant goes live, then LKR 6,500 per month, and every price includes taxes. All prices are in Sri Lankan Rupees (LKR). The full breakdown is in pricing.
What counts as a conversation?
One conversation is a single visitor chatting with your assistant, however many messages they send in it. A visitor who asks six questions in one sitting is one conversation, not six. Your monthly subscription includes 500 to 1,000 conversations a month — the higher figure if you pick straightforward answers, the lower if you pick richer ones. Both cost the same.
What happens if I run out of conversations?
Tell us and we will add more. We would rather raise your allowance than have your assistant go quiet on a customer, so if your business is busier than the plan assumed, that is a good problem and we will sort it out with you.
What happens to my customers’ conversations?
They are stored so you can read them, and kept for 90 days by default; you can ask us to keep them for up to 12 months instead. They are held on servers in Singapore and are never sold, and never used to train anyone’s AI models. Our privacy policy sets out exactly what is collected and how you can have it deleted.

Ready to stop missing the after-hours enquiries?

Answer a few questions about your business, and we take it from there.

Get startedEmail us first